Appointment Policy

To schedule your first hair care appointment, you must call first to schedule your visit at (334)262-3972. We require a prepaid NON-REFUNDABLE deposit of $25 when you schedule this first visit. It is important to note when you schedule an appointment, YOUR CARD WILL BE CHARGED IMMEDIATELY IN THE AMOUNT OF $25. PLEASE NOTE: YOUR DEPOSIT OF $25 IS NON-REFUNDABLE AND NON-TRANSFERABLE. YOU MUST CALL TO ENSURE AN APPOINTMENT IS AVAILABLE BEFORE SUBMITTING YOUR PAYMENT ONLINE; MAKING AN DEPOSIT DOES NOT GUARANTEE AN APPOINTMENT. IF YOU SUBMIT A PAYMENT BEFORE CONFIRMING AN APPOINTMENT BY PHONE, IT WILL RESULT IN THE FORFEITURE OF YOUR PAYMENT.

A 24 hour notice is mandatory to RESCHEDULE (not CANCEL) all appointments. You can reschedule only twice. If notice is not given within 24 hours to RESCHEDULE, you forfeit your $25 deposit and it’s not applicable to a new appointment.

Consultations are Required for New Clients

Consultations are $75, and services are not included. Your appointment deposit will be credited toward your first-time consultation fee. If you would like to receive a service the same day of your consultation, please tell us when making your appointment. The Consultation is a session to exchange information. It is required for clients experiencing hair loss, receiving virgin relaxers and retouch relaxers. After we gather your information and inform you of what service Options are available to you, YOU will make the Final decision about the service(s) you will be receiving on the day of your visit.

We ask that all clients please arrive on time. All appointments that are not honored within 15 minutes of your appointment time with no notification of a late arrival may be canceled, and deposits forfeited. Our waiting area is limited and can accommodate our clients only. We kindly ask that you refrain from bringing additional persons besides yourself to wait for you while you’re being serviced. Young children being serviced should have a parent present.

YOU MUST CALL TO MAKE AN APPOINTMENT BEFORE SUBMITTING YOUR DEPOSIT.

This salon is strictly by appointment only. We ask that you please be considerate of other customers, and do not come to the salon without an appointment. We will not be able to accommodate anyone without an appointment.

First-time clients are seen on Tuesdays, between 9:00 am – 11:00 am and, Wednesdays between the hours of 9:00 am – 2:00 pm. First-time client appointments fill quickly. The probability of getting an appointment in the same month you call is rare. New clients should expect a wait of at least 30 days, for the next available first-time appointment.